Your onboarding
We work through the mortgage process with you over more than 20 hours of live training. There’s time to ask questions and get to know the people you’ll work with.
TRAINING & DEVELOPMENT
We make time
for training.
Every agent joining our office gets over 20 hours of live onboarding. Weekly MBA meetings help you keep learning, and team leads are available by phone throughout the day for questions and support.
Ask us about training Not licensed yet? Start hereHOW OUR TRAINING WORKS
Start with onboarding. Keep learning here.
You’ll learn with our office team and have access to DLC’s trainers, webinars, and recorded sessions.
Your weekly MBA
Join us at the office each week for Mortgage Broker Academy. We cover sales, lender policies, and questions from other brokers. Zoom is available too.
DLC training you can return to
Use DLC’s live webinars and video library when you need a refresher or want to learn more about a particular tool or part of the business.
MORTGAGE BROKER ACADEMY
Weekly training
with the team.
There’s always a lender policy to catch up on or a situation worth talking through. Our MBA meetings give us time to do that together.
- Weekly meetings at our Edmonton office
- Sales and policy training for all experience levels
- Time to ask questions and hear from other brokers
- Participate via Zoom when you can’t attend in person
We meet in person
every week.
DAY-TO-DAY BROKER SUPPORT
Call a team lead
throughout the day.
Have a question about a file or need a second opinion? Our team leads are available by phone throughout the day to answer questions and provide support.
Stay connected on WhatsApp.
Our broker WhatsApp group is another way to ask questions, get support, and keep up with what’s happening in the office.
- Office updates and announcements
- Training and meeting reminders
- Questions and support from the team
OUR TRAINING SPACES & EVENTS
Where we learn.
Here’s a look at our office and some of the industry events our team takes part in.
New associate onboarding
Our boardroom set up for a new associate onboarding session.
Our training room
Where we get together for weekly MBA meetings.
Industry events
Talking with industry partners at an MLAA event.
DLC TRAINING RESOURCES
More help when you need it.
DLC’s training calendar, guides, and videos are available alongside the training you get in our office.
Live training calendar
Find upcoming webinars and sessions for tools such as Velocity, My Mortgage Toolbox, websites, and Autopilot.
Practical reference material
Look up a process, find a sample script, or review a guide when you need a reminder.
On-demand video library
Watch a recorded session when you have time, and return to it whenever you need a refresher.
These examples are from DLC’s 2022 onboarding guide. Screens, rates, and other figures may have changed.
DLC MORTGAGE FORCE
Want to know what onboarding involves?
Tell us about your experience. We’ll explain the training and answer your questions about joining.